Privacy Policy

MELA Digital Africa collects only the information needed to deliver the services you request — account details, order and booking history, payment records and, where you use MELA Health, the clinical information you choose to share.

Data is encrypted in transit and at rest, access is scoped to the smallest possible team, and health and identity records are held under stricter controls than general marketplace data. We never sell personal data.

You can request a copy of your data, correct it, or ask us to delete your account at any time by contacting our team. Requests are handled within the timelines set by the applicable data protection law in your market.