MELA Digital Africa hexagon network markMELA DIGITAL AFRICA

For businesses

Everything a merchant needs, in one portal.

MELA merchant analytics dashboard interface
Restaurant owner reviewing incoming orders on a tablet
Delivery rider on a night city street
  • 01

    Order management

  • 02

    Live analytics

  • 03

    Sales reports

  • 04

    Customer insights

  • 05

    Marketing campaigns

  • 06

    Business verification

  • 07

    Inventory control

  • 08

    Delivery tracking

  • 09

    Financial reporting

Commercial model

Transparent economics. You only pay when you sell.

No listing fees, no lock-in and no surprise deductions. Merchants see every rate before they onboard, and settlement reporting is visible in the portal from day one.

Merchant rates

Per order
Marketplace commissionFrom 8% per completed order
Wallet settlementNext business day
Managed deliveryFrom 2.5% per delivery
Merchant portal & analyticsIncluded
Business verificationIncluded

Starter

For single outlets and independent traders taking their first digital orders.

Start selling

Growth

For multi-branch merchants that need inventory, campaigns and delivery control.

Build a plan

Enterprise

For chains, hospitals, hotels and institutions needing API integration and SLAs.

Talk to sales

Security

Enterprise-grade protection for every transaction, record and identity on the platform.

Payments, health records and merchant data are encrypted in transit and at rest, monitored continuously and governed by strict internal access control.

Encryption

End-to-end encryption in transit and at rest across every MELA service.

Secure payments

Tokenised wallets, card and mobile money flows with reconciled merchant settlement.

Privacy protection

Consent-driven data handling with tight scoping for health and identity records.

Verified merchantsFraud detectionRegulatory complianceFull audit trails